FAQ

What is Loud Lion Supply?

Loud Lion Supply is an open marketplace to buy and sell equipment mainly related to the cannabis industry.

How does shipping work?

Shipping is determined by Freightcan Logistics. Once an option is selected.

When a sale is made on LLS we will provide a PO, arrange shipping and provide you with the BOL. After which we will request an invoice for each sale so we can get you paid.

How can I start selling on the website?

Once registered you can start posting listings right away.

What should I include in my listing?

For each product listing we will require: 

  • Product Description 
  • Product Specifications
  • Product Images
  • Any Additional Documentation to include on a listing
  • MSRP and Distributor pricing (CAD preferred) 
  • Shipping Dimensions and weights
  • Shipping Location
  • **Border Brokering or customs**

What are the differences between new and pre-owned products?

New products have never been purchased before you. Pre-owned products can range from a surplus of unused supplies to machinery that has been previously owned looking for a new home.

How are pre-owned products listed?

You can contact us directly to post your pre-owned product or you can list it as pre-owned to our website.

Why is there a minimum order quantity on certain products?

Depending on shipping terms and conditions certain products require an MOQ to be cost-effective for everyone.

What kind of equipment can I buy/sell on this platform?

Any equipment related to or adjacent to the Cannabis industry is welcomed on LLS.

Is registration required to buy or sell?

Yes, you can view items without an account but to check out, registration will be required. Selling requires an account to list postings.

Are there any fees associated with selling?

None at all! Provide us with your MSRP and we will handle the rest.

What payment methods are accepted?

Depending on what works best for you, we accept credit or we can invoice you separately.

  • American Express
  • China UnionPay (CUP)
  • Discover & Diners Club
  • eftpos Australia
  • Japan Credit Bureau (JCB)
  • Mastercard
  • Visa

How secure are transactions on this platform?

Transactions are protected through Stripe’s payment gateway.

Can I negotiate prices with sellers?

All pre-owned items are designated as negotiable, whereas new items are set at non-negotiable prices.

What happens if the equipment I receive is not as described?

Please contact us right away and a specialist will discuss next steps.

What if I have an issue with a seller or buyer?

LLS will act as an intermediary to resolve the issue.

Can I return or exchange equipment?

Much of the equipment cannot be returned or exchanged due to purchase arrangements. 

Are there any warranties or guarantees on products?

Warranties depend on the manufacturer.

What if I can't find the specific equipment I'm looking for?

If LLS does not have the exact item you are looking for please contact us and we will post the item under our “Needs” section.

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